Shipping policy
We're thrilled to share that Riley Watson has partnered with USPS in the US and Royal Mail in the UK, ensuring expedited delivery of your orders. However, we're currently navigating some challenges in our supply chain, including increased order volumes and a temporary staffing shortfall. These factors may lead to some delays in processing and shipping your order. We appreciate your understanding and patience as we work diligently to manage these temporary obstacles.
Shipping time
- 1st Class / Priority Shipping: 1-5 days
- 2nd Class Shipping: 5-6 days
- Standard / Flat Rate Shipping: 6-17 days
Warehouse Processing time: 1-2 days
Engraving and personalisation time: 2-3 days (We are currently experiencing a high volume of orders, causing delays in engraving and personalization time)
Receiving time = Warehouse processing time + engraving and personalisation time + shipping time.
Riley Watson boasts a network of international warehouses strategically located in the UK, America, Europe, and the Middle East. Our dedicated team works tirelessly to ensure your order is processed swiftly. Whenever feasible, your order will be dispatched from the warehouse closest to you for expedited delivery.
Please note that our processing and shipping times are estimated in Working Days, excluding weekends. These estimates are subject to change based on various factors.